Returns

At Honour Your Flow we hope that you will be delighted with your purchases, but if they are not right for you, then please do contact me (use the Contact Us link) All feedback is useful for us and for future customers.



RETURNS
We can accept back any of our products so long as they have not been used or tried on. We offer a 90 day returns window. Please email me to arrange a return (use the Contact Us link). We usually refund you the cost of the pads but not the postage.



REFUNDS
If any of your HYF products are faulty, then please let me know. I am happy to mend if possible, and refund for postage.

 

POPPER REPLACEMENT
If your poppers have pulled through the fabric or are no longer closing, please get in touch. We can usually fix this for you. Washing at 60' is what causes the poppers to stop closing over time, as the heat expands the resin of the poppers so they no longer snap closed properly. Best to wash lower; we recommend 30' or 40'



Your statutory rights are not affected by our returns policy.

Vicky Sherrard, CEO
info@honouryourflow.co.uk



Please bear in mind that HYF pads are made with love by ordinary human beings, so they sometimes carry the quirks of uniqueness!

 

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